The Government of Pakistan has introduced a comprehensive new tax regime for the e-commerce sector, effectiveJuly 1, 2025. This initiative aims to formalize the rapidly growing digital marketplace, bring unregistered online sellers into the tax net, and ensure a fair contribution to national revenue from digitally ordered transactions. This guide outlines the key provisions and responsibilities under this new framework.
Understanding the Core Principle – Tax on Digital Transactions
At the heart of the new regime isSection 6A of the Income Tax Ordinance. This newly introduced section stipulates thatevery payment received for digitally ordered goods or services, whether through an online marketplace (OMP) or a dedicated website, is now subject to tax. This applies to both local e-commerce and export transactions.
Identifying Your Withholding Tax Obligations (Section 153(2A))
A crucial element of this regime is the upfront collection of tax through a withholding mechanism. The responsibility for collecting this tax falls on specific entities, known as “withholding agents,” based on the payment method.
A. For Digital Payments (e.g., bank transfers, payment gateways):
- Withholding Agent: Payment Intermediaries (banking companies, financial institutions, licensed dealers of foreign exchange, payment gateways).
- Tax Rate:
- 1% on the gross amount of receipts forfilers (registered taxpayers).
- 2% on the gross amount of receipts fornon-filers.
- When Collected: At the time of remitting payment to the seller.
B. For Cash on Delivery (CoD) Payments:
- Withholding Agent: Courier services (including aggregators providing delivery and cash collection services).
- Tax Rate:
- 2% on the gross amount of receipts forfilers.
- 4% on the gross amount of receipts fornon-filers.
- When Collected: At the time of collecting cash from the buyer and remitting payment to the seller.
Key Insight: The differential in tax rates (lower for digital payments) is designed to encourage the adoption of digital payment methods, supporting Pakistan’s move towards a cashless economy.
Recognizing the ‘Final Tax’ Status
The tax collected under Section 6A is considered afinal tax on the income derived by the seller from local e-commerce and export transactions. This means that once this withholding tax is paid, the seller generally has no further income tax liability on that specific income.
Important Note: Withholding taxes under Sections 154 and 154A (related to exports and other specific payments) are separate and fall outside the ambit of this new e-commerce tax regime.
Understanding Key Definitions
For clarity and consistent application, the Ordinance has incorporated specific definitions for terms central to this scheme:
- E-commerce: The sale or purchase of goods and services through websites, mobile applications, or online marketplaces.
- Digitally Delivered Services: Services provided through digital means (e.g., streaming, online software, e-learning).
- Online Marketplace (OMP): Platforms facilitating online transactions between buyers and sellers.
- Payment Intermediary: Entities facilitating digital payments.
- Courier Service: Entities involved in physical delivery and cash collection for online sales.
Fulfilling Your Compliance Responsibilities
Compliance is paramount under the new regime, with responsibilities extending to sellers, payment intermediaries, and online marketplaces.
A. For Online Sellers:
- Mandatory Income Tax Registration: Every online seller is now legally required to obtain an income tax registration (National Tax Number – NTN).
- Active Filer Status: Maintaining active filer status is crucial to benefit from the lower withholding tax rates.
B. For Payment Intermediaries and Courier Services:
- Tax Collection: Collect the prescribed withholding tax in the name of each individual seller.
- Monthly Deposit: Deposit the collected tax into the treasury on a monthly basis.
- Withholding Statements: File prescribed monthly withholding tax (WHT) statements. These statements must contain detailed information on all transactions for every seller making sales through OMPs or e-stores.
- Prohibition on Unregistered Sellers: Both payment intermediaries and courier services are now prohibited from offering their services to any unregistered sellers.
C. For Online Marketplaces (OMPs):
- Vendor Statements: OMPs are obligated to file statements providing information about the vendors utilizing their platforms.
- Prohibition on Unregistered Sellers: OMPs cannot allow unregistered vendors to use their platforms.
Understanding Penalties for Non-Compliance
Strict penalties have been prescribed for non-compliance with the new tax regime. These include:
- Penalties for failure to file statutory statements.
- Penalties for default on withholding tax collection.
- Penalties for failure to comply with the seller registration requirement.
Clarifying Responsibility Based on Transaction Flow
The FBR has clarified specific scenarios to ensure no ambiguity regarding who is responsible for tax collection:
- E-stores with Online Payments: Theacquiring bank (the bank processing the payment for the seller) is the designated payment intermediary responsible for tax collection.
- E-stores with Cash on Delivery (CoD): Thecourier (which may include an aggregator providing services to the e-store) is responsible for delivering goods, collecting cash, and fulfilling all statutory tax obligations.
- Online Marketplace (OMP) with Online Payments: Thebank or financial institution of the OMP that settles the payment between the vendor and the buyer is the payment intermediary for tax collection. Note that the issuing and acquiring banks involved in the initial transaction between the buyer and the OMP (acting as an agent) arenot considered the payment intermediaries for this purpose.
- Online Marketplace (OMP) with Cash on Delivery (CoD): Thecourier is responsible. This could be the OMP itself (if it provides courier services), an aggregator, or a courier directly providing delivery and cash collection services to the e-store or mobile application.
This new e-commerce tax regime represents a significant step towards formalizing Pakistan’s digital economy. All stakeholders are urged to understand and comply with these new guidelines to ensure smooth operations and contribute to the national exchequer.



