The Federal Board of Revenue (FBR) has introduced a significant new procedure for sales tax investigations under Section 37A of the Sales Tax Act, 1990. This new directive, outlined in Sales Tax General Order (STGO) No. 02 of 2025, aims to introduce a more structured and consultative approach before the FBR can take action against a taxpayer. The new process introduces several layers of approval and, most notably, a requirement to consult with the business community.
Key Provisions of the New Procedure
The STGO establishes a clear, step-by-step process that must be followed before any formal investigation can be initiated. This new procedure is designed to ensure transparency and accountability at multiple levels.
1. Commissioner-Level Inquiry and Approval
An inquiry into a taxpayer’s activities can’t begin without the explicitapproval of the Commissioner of Inland Revenue. This ensures that initial investigations are not initiated without a senior officer’s direct oversight.
2. Member (Inland Revenue Operations) Approval
After an inquiry is concluded, the Commissioner cannot move forward with a formal investigation until they get a second layer of approval from the Member (Inland Revenue Operations) of the FBR. This adds another high-level check on the process.
3. Consultation with Business Representatives
This is the most innovative part of the new procedure. Before seeking approval from the Member, the Commissioner is now required to consult with two representatives from the business community. The FBR will maintain a list of these representatives on its web portal. This requirement ensures that the business community’s perspective is considered before an official investigation is launched, potentially helping to resolve issues without resorting to a full-blown investigation.
4. Nomination of Business Representatives
To create the list of business representatives, various trade organizations across different regions will nominate two individuals each. These nominees must be compliant and significant taxpayers. The Member (Inland Revenue Operations) will then select two representatives for each region, considering factors such as their income tax payments, export history, and compliance record. The Member is also restricted from selecting more than one person from a single trade organization in each region.
Implications of the STGO
This new procedure suggests a shift toward a more collaborative and less confrontational approach by the FBR. By involving the business community in the initial stages of the investigative process, the FBR seems to be trying to build a better relationship with taxpayers and reduce the chances of unnecessary or malicious actions. This move could potentially lead to a fairer and more transparent system of tax enforcement. It’s a significant change that could improve the business environment by providing an additional layer of protection for taxpayers against arbitrary actions.




